The Teach-Back Method
Doctor standing beside patient's hospital bed
Compass encourages hospitals and clinics to take this pre-recorded webinar course with clinical and non-clinical staff as an introduction to the use of plain language and Teach-Back in the healthcare setting.
Category
  • Person + Family Engagement
Format
  • Webinar recorded
Credits
Words that Transform the Patient + Caregiver Experience
In this pre-recorded webinar, Jill Golde discusses how the words we use to advance our patient and caregiver experience strategies have a powerful impact on our aspirations, team engagement and our results. This course, in its entirety, will take an estimated 60 minutes to complete
Category
  • Person + Family Engagement
  • Performance Improvement
  • Patient Harm
Format
  • Webinar recorded
Credits
Compass HQIC Learning Module: Patient + Family Engagement (PFE)
In this pre-recorded webinar, the Compass HQIC team shares the core principles and benefits of patient and family engagement in the hospital setting.
Category
  • Person + Family Engagement
  • Performance Improvement
Format
  • Webinar recorded
Credits
The Age-Friendly Health System
The number of adults aged 65 and older in the U.S. is rapidly growing and as people age their care can become more complex.
Category
  • Telehealth
  • Person + Family Engagement
  • Health Equity
  • Community Collaboration + Coordination
Format
  • Webinar recorded
Credits