Compass HQIC Learning Module: Patient + Family Engagement (PFE)
In this pre-recorded webinar, the Compass HQIC team shares the core principles and benefits of patient and family engagement in the hospital setting. The Compass HQIC Measure Set requires completion of the 5-Part PFE metric each quarter. This course, in its entirety, will take an estimated 10 minutes to complete.
Transcript available upon request.
This pre-recorded webinar course was developed by the Compass Hospital Quality Improvement Contractor (HQIC) Network. The Compass Hospital Quality Improvement Contract is supported by contract number 75FCMC19D0028 from the U.S. Department of Health and Human Services, Centers for Medicare & Medicaid Services. The contents of this publication are solely the responsibility of the authors and do not necessarily represent the views of the U.S. Department of Health and Human Services or any of its agencies.
Target Audience
Hospital quality staff, front-line staff, patient and family engagement leader, and other members of the hospital team involved with PFE measurement, reporting or performance improvement.
Compass HQIC Learning Module: Patient + Family Engagement (PFE)
Compass HQIC Team
The Compass HQIC Measure Set requires completion of the 5-Part PFE Metric each quarter. This module shares the core principles and benefits of patient and family engagement in the hospital setting. Each metric is reviewed individually to aid in determining the yes or no answer. The metrics are:
- Implementation of a planning checklist for patients known to have a planned admission to the hospital (e.g., for elective surgery)
- Implementation of a discharge planning checklist
- Conducting shift change huddles and bedside reporting with patients and families
- Designation of an accountable leader in the hospital who is responsible for person and family engagement
- Hospitals having an active Person and Family Engagement Committee (PFE) or other committees where patients are represented and report to the board
No continuing education is provided for this course. The user will receive a certificate of completion upon completing the course.