The Compass HQIC Team

Charisse Coulombe, MS, MBA, CPHQ, CPPS, CPHIMS, CSM

Director of Health Services

Charisse Coulombe is director of hospital quality initiatives at the Iowa Healthcare Collaborative. In this position she is responsible for the management of IHC hospital focused projects, planning the delivery of programs and activities within Hospital Quality Initiatives and engaging hospitals for sustainable healthcare transformation. She is receiving a doctorate in organizational leadership from Concordia University in Chicago, has a master’s degree in business administration from University of Phoenix and a master’s degree in biology from Western Illinois University. Coulombe has provided leadership on many state and federal programs including providing strategy and technical support on federal government contract proposal writing and has previously led one of the CMS Hospital Improvement Innovation Networks.

Melissa Perry, MSW, LCSW

Project Coordinator

Melissa Perry is the project coordinator at Iowa Healthcare Collaborative (IHC). In this role she supports the development and execution of hospital quality initiatives including Hospital Quality Improvement Contractor (HQIC) network. Perry, a licensed clinical social worker, received bachelor and master’s degrees in social work from the University of South Florida. She is an experienced engagement professional with quality improvement and clinical experience working with patients and caregivers in ventricular assist devices (VAD), heart transplant, end stage renal disease, dialysis, mental health and substance abuse facilities and settings.

Lana Comstock, MSN, RN, CPHQ

Clinical Improvement Consultant

Lana Comstock is a clinical improvement consultant for the hospital quality initiatives team at Iowa Healthcare Collaborative. She received her master’s degree in science of nursing education and has primary nursing experience in home care, long-term care and paralegal nursing. Comstock is an experienced nurse administrator with focus in nursing management, nursing education and organizational quality in various clinical settings. Her responsibilities within the HIIN included facilitation of the Falls Prevention Community of Practice and the Opioid Guardianship Project, as well as serving as a consultant to hospitals in Iowa, Illinois and South Dakota promoting all quality measures to improve safety across the board.

Kathy Collins, BSN, RN, CPHQ

Clinical Improvement Consultant

Kathy Collins, a clinical improvement consultant at Iowa Healthcare Collaborative, is responsible for the coordination and implementation of quality improvement initiatives. She received her bachelor’s degree in nursing from University of Iowa and is a NAHQ certified professional in Healthcare Quality and a TeamSTEPPS master trainer. Collins has 15 years’ experience as a quality director with clinical experience in labor and delivery, medical-surgical, long-term care, home care and ambulatory care. She has led and facilitated quality improvement and patient safety initiatives in several Iowa hospitals.

Christy Mintah, BSN, RN, CPHQ

Clinical Improvement Consultant

Christy Mintah is a clinical improvement consultant for the hospital quality initiatives team at Iowa Healthcare Collaborative. In this position, she is responsible for the coordination and implementation of quality improvement initiatives. Christy earned her bachelor’s degree in nursing from Mount Marty College, Yankton, South Dakota and is a certified professional in healthcare quality (CPHQ).

Christy served as a quality manager at Avera Holy Family Hospital (2003 - 2022) and was a registered nurse (RN) for both Palo Alto County Hospital (1997 – 2003) and Rock County Hospital (1996 – 1997).

Christy has 26 years of nursing experience with 11 years in medical/surgery, emergency room, intensive care unit, obstetrics, house supervision. She also holds 15 years in utilization review, emergency preparedness, staff education, privacy, compliance, performance improvement, patient experience and quality. Additionally, Christy has led initiatives in pressure ulcer prevention, positive patient identification, readmissions, and adverse drug events in the hospital setting.

Amanada Donlon, BSN, RN, CDCES, CPHQ

Clinical Improvement Consultant

Amanda Donlon is a clinical improvement coordinator for the hospital quality initiatives team at Iowa Healthcare Collaborative. In this position she is responsible for the coordination and implementation of quality improvement initiatives. Donlon received a bachelor’s degree in nursing from Mount Mercy University. She has 10 years’ clinical experience in medical surgical, intensive care unit, nursey and postpartum, facility wide process improvement, quality reporting and as a diabetes program coordinator.