According to the New England Journal of Medicine in February 2022, the strides made toward improving patient safety were quickly and severely reversed amid the unprecedented COVID-19 pandemic that swept the nation indicating that the healthcare system lacks a sufficient resilient safety culture and infrastructure. This has brought to light an opportunity and obligation to reevaluate healthcare safety with an eye toward building a more resilient healthcare delivery system. Successful and sustainable patient safety improvement rests heavily on an organizational culture of patient safety, in which leadership supports systemwide attitudes, actions, teamwork, and technology to reduce the risk of patient harm.

This material was prepared by Compass HQIC Network a Hospital Quality Improvement Contractor under contract with the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services (HHS). Views expressed in this material do not necessarily reflect the official views or policy of CMS or HHS, and any reference to a specific product or entity herein does not constitute endorsement of that product or entity by CMS or HHS. 12SOW Compass HQIC Network/Hospital Quality Improvement Contractor – [0269] – 02/03/2023.