Engaging Your Team in Plan Do Study Act Cycles

This course will be sure to energize your team in completing process improvement projects. Process Improvement starts with the PDSA cycle. This course will provide your team with a brief overview of PDSA cycle development. Then show you strategies on how to engage your team through working with case studies. We plan to share with you engaging strategies to get your team excited about completing PDSA cycles and doing process improvement projects. Finally, you will hear from hospital Quality leader(s) who have been successful in engaging their team in PDSA, how did they do it and what lessons can you learn from your colleagues.


This material was prepared by Compass HQIC Network a Hospital Quality Improvement Contractor under contract with the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services (HHS). Views expressed in this material do not necessarily reflect the official views or policy of CMS or HHS, and any reference to a specific product or entity herein does not constitute endorsement of that product or entity by CMS or HHS. 12SOW Compass HQIC Network/Hospital Quality Improvement Contractor – [0389] – 10/30/2023.

Target Audience

Quality and safety divisions, clinicians, and all others responsible for patient safety and/or clinical outcomes. 

Learning Objectives

  • Identify elements to complete a successful PDSA
  • Recite learning from a PDSA case scenario
  • Recognize best practice strategies to aid your team PDSA training
Course summary
Course opens: 
Course expires: 

Lana Comstock, MSN, RN, CPHQ, Clinical Improvement Consultant
Lana is an experienced nurse administrator with focus in nursing management, nursing education and organizational quality in various clinical settings. She received her master’s degree in science of nursing education and has primary nursing experience in home care, long-term care and paralegal nursing. 

Christy Mintah, BSN, RN, CPHQ, Clinical Improvement Consultant
Christy is responsible for the coordination and implementation of quality improvement initiatives. Christy earned her bachelor’s degree in nursing from Mount Marty College, Yankton, South Dakota and is a certified professional in healthcare quality (CPHQ).

Amanda Donlon, BSN, RN, CDCES, CPHQ, Clinical Improvement Consultant
Amanda is responsible for the coordination and implementation of quality improvement initiatives. Donlon received a bachelor’s degree in nursing from Mount Mercy University. 


No continuing education is provided for this course. The user will receive a certificate of completion upon completing the course.

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Please register to take this pre-recorded webinar course. There is no registration fee.