Words that Transform the Patient + Caregiver Experience
In this pre-recorded webinar, Jill Golde discusses how the words we use to advance our patient and caregiver experience strategies have a powerful impact on our aspirations, team engagement and our results. This course, in its entirety, will take an estimated 60 minutes to complete
  • Person + Family Engagement
  • Performance Improvement
  • Patient Harm
  • Webinar recorded