Words that Transform the Patient + Caregiver Experience
In this pre-recorded webinar, Jill Golde discusses how the words we use to advance our patient and caregiver experience strategies have a powerful impact on our aspirations, team engagement and our results. This course, in its entirety, will take an estimated 60 minutes to complete
Category
- Person + Family Engagement
- Performance Improvement
- Patient Harm
Format
- Webinar recorded
Credits