Words that Transform the Patient + Caregiver Experience
![](https://education.ihconline.org/sites/default/files/styles/course_image_teaser/public/HQIC_Words_iCompassAcademy_Header.png?itok=bzYr970C)
In this pre-recorded webinar, Jill Golde discusses how the words we use to advance our patient and caregiver experience strategies have a powerful impact on our aspirations, team engagement and our results. This course, in its entirety, will take an estimated 60 minutes to complete
Category
- Person + Family Engagement
- Performance Improvement
- Patient Harm
Format
- Webinar recorded
Credits
What Success Looks Like: Engaging Patient and Family Advisory Councils
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Active and productive patient and family advisory councils (PFACs) offer a forum for hospitals to obtain ideas, input, and insights to guide quality improvement efforts. PFAC members bring their experience in partnering with healthcare professionals and sharing their unique perspectives.
Category
- Person + Family Engagement
- Performance Improvement
Format
- Webinar recorded
Credits
EDTC Cohort Office Hour Series
![](https://education.ihconline.org/sites/default/files/styles/course_image_teaser/public/course/2023-10/HQIC_Sepsis_iCompassAcademy_Header-04_0.png?itok=L721dP3D)
Critical access hospitals (CAHs) play a crucial role in stabilizing and transferring patients in emergency situations. Improving emergency transitions of care is a key component of increasing the quality, effectiveness, and efficiency of health care services.
Category
- Person + Family Engagement
- Performance Improvement
Format
- Webinar recorded
Credits
Engaging Your Team in Plan Do Study Act Cycles
![](https://education.ihconline.org/sites/default/files/styles/course_image_teaser/public/course/2023-10/HQIC_PDSA_iCompassAcademy_Header_HQIC_DataPortal_iCompassAcademy_Header.png?itok=P3l5WwFD)
This course will be sure to energize your team in completing process improvement projects. Process Improvement starts with the PDSA cycle. This course will provide your team with a brief overview of PDSA cycle development.
Category
- Person + Family Engagement
- Performance Improvement
Format
- Webinar recorded
Credits